CUSTOMEX CUSTOMER EXPERIENCE SOLUTIONS

Customex Solutions is a Dubai-based customer experience consulting firm dedicated to helping organisations elevate their client interactions and service standards. Established in 2010 by a team of Middle Eastern professionals passionate about improving customer experience across the region, Customex specialises in metrics-driven measurement and enhancement of overall customer experience through services such as mystery shopping, customer satisfaction surveys, competitive intelligence, compliance audits and Net Promoter Score (NPS) assessments.